The greatest sound to hear is the Customer Click. It’s the moment when they get it, really get it. Whether it’s your customer, co-worker or someone in a challenging personal relationship, understanding where they’re coming from and how they think will help you get the success you desire.

Presented by keynote speaker / trainer, Wendy Moore-MacQueen, Customer Click is fun, energizing and informative. Easy to understand and use immediately in both business and personal life, the Customer Click workshop is the best tool for sales professionals, business owners, managers, human resources and customer service.

The Customer Click workshop will help you:

• Identify and understand your personal style;
• Learn to adapt your style to get the most out of any interaction;
• Develop an appreciation of the value of other people’s styles;
• Acquire a deeper understanding of relationships within your work environment;
• Discover the bonuses and barriers of each style;
• Gain greater understanding of how to do the difficult ‘ask’ and ‘close’;
• Figure out what makes your customers click with you, your message and your product or service.
 
Coded personality workshops, like Myers-Briggs and DISC, can be difficult to use immediately in real life, challenging to explain to others and awkward to remember. The Customer Click workshop is specially designed in plain language so people can remember it easily and see its practical uses.
 
“I highly recommend Wendy’s seminars to sales staff, managers, and business owners who deal with employees, and/or customers because she delivers great stuff on dealing with others. She delivered very interactive sessions for all the participants.” Al Jones, Education Committee, Port Huron Chamber of Commerce

“Thank you! I have attended a similar class and this was more effective. It helped clear up any questions I had.” Alan Brown, GFS

For information on rates, availability or more in-depth information, contact us today.